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Products

Yes, we are committed for offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this.
Please send us an email at customercare@stinnos.club if you think a product listed on our website does not fulfill these standards.

Shopping on Stinnos is easy!

Once you have found the product you want to buy, just follow the steps below:

  • Click on ’Add to Cart’, to add this product to your cart
  • Click on your shopping cart in the top right corner and ‘Checkout’
  • You will then need to fill in your contact details and preferred shipping address
  • Click on ‘Place Order’ to proceed.

Step 1: Contact us

Fill the return form to create your return request.

Step 2: Pack your product

Pack your product as it was given including all tags, accessories or free gifts you received.

Step 3: Return your product

We will contact you to arrange a pickup time.

There are no hidden costs or charges when you order from Stinnos. All costs are 100% visible at the end of the checkout process.

We will send you your tracking id via email. The status of which can be tracked by you.

Didn't find what you were looking for?

Return Form

Refund Form

Order

Having a Stinnos account helps us to make your shopping experience fast, secure and convenient. You can create your own Stinnos account by clicking here clickhere

We will send you your tracking id via email. The status of which can be tracked by you at clickhere

We do our best to get your orders delivered within given time. Our standard delivery time is 1-5 business days.

Our standard shipping charges are Rs. 100. We offer free shipping on all orders above Rs. 2000.

If your order is not yet on its way to you, you can simply cancel your order by getting in touch with our Customer Support Team. You can reach our team at customercare@stinnos.club or you can call us at +923317846667 (10:00 am – 7:00 pm).
If your order is already on its way to you or if you have already received your order, you may be able to return your product by filling the return form clickhere

We are sorry that your order is delayed. You can follow its progress by entering your tracking number on *insert link*. If the status has not changed in a while, please get in touch with our Customer Support Team. You can reach our team at customercare@stinnos.club or you can call us at +923317846667 (10:00 am – 7:00 pm).

If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team. You can reach our team at customercare@stinnos.club or you can call us at +923317846667 (10:00 am – 7:00 pm).

A hard copy of the invoice should always be sent along with your order. If you have not received an invoice, please get in touch with us and we will send you a copy of your invoice. You can reach our team at customercare@stinnos.club or you can call us at +923317846667 (10:00 am – 7:00 pm).

Please get in touch with us so we can look into the matter. You can reach our team at customercare@stinnos.club or you can call us at +923317846667 (10:00 am – 7:00 pm).

Payment

The mode of payment on Stinnos is Cash on Delivery (CoD). We do not accept any other mode of payments currently.

There are no hidden costs or charges when you order from Stinnos. All costs are 100% visible at the end of the checkout process.

It’s simple! When you get to the payment stage while checking out simply code in the coupon box.

Returns & Funds

7 Days; Return and refund
Not eligible for return if the item is "No longer needed"
Toy vehicles are not eligible for refund

  • The product must be unused, unworn, unwashed and without any flaws. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  • The product must include the original tags, user manual, warranty cards, freebies and accessories.
  • The product must be returned in the original and undamaged manufacturer packaging / box.
  • If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Stinnos will deposit the cash in your amount. For this purpose, you’d be required to fill a refund form. Refund form is sent to you when you request for it while filling the return form. *insert return form link*

Step 1: Contact us

Fill the return form to create your return request. *insert return form link*

Step 2: Pack your product

Pack your product as it was given including all tags, accessories or free gifts you received.

Step 3: Return your product

We will contact you to arrange a pickup time.

7 Days; Return and refund
Not eligible for return if the item is "No longer needed"
Toy vehicles are not eligible for refund

Delivery

Yes, we deliver across Pakistan through our multiple logistics partners.

Delivery timelines usually vary depending on your city and selected product. Our standard delivery time is 1 – 5 business days.

We will send you your tracking id via email. The status of which can be tracked by you at clickhere

You should refuse to accept an open package. If you do accept such a package by mistake or find out it has been tampered with, please get in touch with us immediately.

We’ll attempt to deliver your order again the next working day. We will try to deliver a total of 3 times before cancelling your order.

Our delivery person will contact you in case he is unable to find your exact location.

Our standard shipping charges are Rs. 100. We offer free shipping on all orders above Rs. 2000.

Currently, we do not deliver internationally.

No need to worry. We will help you replace your order at no extra cost.

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